Selected client work
Engagements are described in an NDA-safe format: Problem · Solution · Result · Tech Stack · Timeline. Named references, live demos and detailed metrics are shared with qualified prospects on request.
Recent engagements
A sample of delivery work across AI, software and growth — shared in an NDA-safe format.
WhatsApp AI concierge & cart-recovery system
Problem
A growing D2C brand was losing customers between Instagram ads and checkout — slow WhatsApp replies, no recovery flow for dropped carts, and zero visibility into which conversations turned into orders.
Solution
Built an AI WhatsApp concierge on the official Business API trained on the product catalogue and policies. Connected it to the store, automated order tracking, abandoned-cart sequences, and live-agent handover for complex queries.
Result
Faster first-response, recovered carts running on autopilot and a single inbox tying every conversation to revenue. Detailed numbers shared under NDA on request.
AI calling agent + custom CRM for a developer
Problem
Sales reps couldn't reach new leads quickly enough. By the time leads were called, intent had cooled and competing developers had already booked the site visit.
Solution
Deployed an outbound AI voice agent that calls new leads within seconds, qualifies them against project criteria, books site visits on the sales calendar and logs everything in a CRM built around the developer's funnel.
Result
24/7 lead pickup, qualified site visits going directly into reps' calendars and a clean pipeline view for sales leadership. Conversion impact shared in a reference call.
Marketing platform & programmatic SEO engine
Problem
A SaaS company was losing organic share to faster competitors. The site was slow, the blog was disconnected from sales, and attribution stopped at form submits.
Solution
Re-platformed the marketing site for Core Web Vitals, shipped a programmatic + editorial SEO engine, and instrumented analytics so every page tied back to pipeline and revenue.
Result
Faster site, structured content engine and pipeline-attribution dashboards used in weekly growth reviews. Traffic and pipeline numbers shared with qualified prospects.
Multi-clinic booking app with AI triage
Problem
A clinic group's phone lines were overwhelmed. Patients dropped off before booking and front-desk staff spent hours answering the same questions.
Solution
Built a cross-platform mobile app for booking, reminders and reports, plus an AI triage chatbot for symptom-based routing. Integrated with the clinic's existing practice management system.
Result
Self-service bookings around the clock, fewer no-shows from automated reminders and freed-up front-desk time for in-clinic patients.
Enrolment funnel automation
Problem
Marketing was generating leads from ads but only a fraction of inquiries ever spoke to a counsellor. Follow-up was manual and inconsistent across batches.
Solution
Built a full enrolment funnel: landing pages, WhatsApp + email nurture sequences, AI lead-qualification, counsellor routing and a CRM dashboard tracking every cohort end-to-end.
Result
Counsellors only speak to qualified leads, marketing sees cohort-level ROI, and ops finally has a single source of truth for enrolments.
Sales-ops automation across quotes and approvals
Problem
Sales and operations were stuck in spreadsheets — quotes took days, approvals were lost in email, and leadership had no real-time view of the pipeline.
Solution
Replaced spreadsheets with a custom internal app: quote builder, approval workflows, customer portal and integrated reporting. Wired into ERP and accounting so data stays in sync.
Result
Quotes go out in hours instead of days, approvals are auditable, and leadership sees pipeline and margin in one dashboard.
