WhatsApp Automation
Instant replies, broadcasts, abandoned-cart recovery and CRM-linked WhatsApp journeys.
WhatsApp Business API, template and conversation charges are billed at Meta actuals from the client's own account.
What you get
- Official WhatsApp Business API setup & verification
- Automated welcome & FAQ chatbot flows
- Order status & payment reminder notifications
- Shared multi-agent team inbox
- Compliant opt-in broadcast marketing campaigns
Deliverables
- WhatsApp Business API setup and verification
- Configured auto-reply and broadcast flows
- CRM integration for conversation logging
- Recovery sequence automation
- Monthly template and flow optimisation
Problems we solve
- WhatsApp enquiries pile up with slow or missed replies
- No record of what was promised to which customer
- Abandoned carts or bookings never get a recovery follow-up
- Broadcast messages sent manually, one contact at a time
Best suited for
- D2C and ecommerce brands with high WhatsApp enquiry volume
- Businesses relying on personal WhatsApp numbers for sales
- Teams wanting cart/booking recovery without manual chasing
Overview
Instant replies, broadcast campaigns, abandoned-cart recovery and CRM-linked WhatsApp journeys built on the official WhatsApp Business API — so every conversation is tracked, not lost in a personal chat.
How we work
- 1Discovery — requirement mapping, competitor study and scope freeze
- 2Design — wireframe and UI approval before a single line of code
- 3Development — modular build with staged demos
- 4QA & Launch — speed, mobile, forms and payment testing
- 5Support — post-launch maintenance and optimisation
Do we need a Green Tick or verified account?
Verification isn't required to start, but we can guide you through the Meta verification process if you want it.
How is WhatsApp usage billed?
WhatsApp Business API, template and conversation charges are billed at Meta's actual rates from your own account, separate from our management fee.
Can it recover abandoned carts?
Yes, automated recovery sequences trigger based on cart or booking abandonment events from your store or CRM.